Giving Compass' Take:

• Patrick Coleman offers tips about ensuring secure and accessible mobile giving platforms for donors.

• Why is it important to create a safe atmosphere in a rapidly growing online platform? How can you work to use these strategies to grow your own giving network?

• Delve further into the world of mobile giving and its various applications.


Often the mobile giving tool aspect of a particular platform promises a hassle-free transaction — it is important to make sure that the tool actually lives up to its description. The perfect tool should allow donors to make donations directly from their mobile devices, anytime and anywhere. It should provide convenience to both fundraisers and donors — for instance, it may include the option of donors being led to the relevant mobile-friendly fundraising page.

Security is important, especially when you have a large pool of donor details in your fundraising system. The service provider should be able to go through each and every email, notification and message to see if there is anything suspicious in the system. Apart from being well versed in fraud detection and its prevention, the main requirement is that the program can fish out anything negative before it causes any damage.

Nonprofit fundraising is majorly about donors, their information and how they would like to donate. Your mobile giving procedure should allow donors to enter their information directly into the database so that they don't have to go through several pages and processes.

Your donors will have to feel safe about your software and how it is storing their personal and private information. The system should either have a code of protection around it or a security system solely dedicated to the protection of data. Safety should always be a priority.

Nonprofit fundraising software providers also have the responsibility of being available to answer all kinds of questions. From demonstrations to execution and result monitoring, a good service provider should be present through all of it, given good communication from both the teams. Transparency is a very important part of this process: Donors need to know where their donations are going and how they are being used.

Read the full article about making mobile giving safe and effective by Patrick Coleman at Forbes.